Volunteers

Festival volunteers, from application to check-in.

Volunteers apply in the FEST app, get their shifts and your messages there, and check in with a QR badge. You run it all from the same place as your lineup.

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Volunteers setting up a beach festival stage at sunset

Maya Roy

Bar team

Accepted

Next shift

Sat · 14:00–18:00

USED BY 70+ FESTIVALS WORLDWIDE

Spreadsheets work until Friday afternoon.

That's when a shift moves, three people text you that they can't make it, and the latest schedule is a PDF in a group chat nobody reads anymore. Volunteers in FEST is built for that afternoon, and for the three months of recruiting before it.

Recruitment

An application form that knows your teams and your dates.

Build one form per edition, in every language your festival uses. Add your own questions, let people pick the teams they want and tell you when they're free.

Share it with a link, or a QR code on your posters
Set a minimum age and a target number of volunteers
Open and close applications on a schedule

Selection

Accept 40 people at once, without writing 40 emails.

Filter applications by team, tag or status. Accept or waitlist people in bulk and FEST sends the emails for you.

Re-invite last year's team with their answers already filled in
Spot and merge duplicate applications
Import an existing list from a spreadsheet

Shift planning

Shifts that flag problems before your volunteers do.

Plan each day on a board with one column per team. FEST warns you when shifts overlap, when someone doesn't get enough rest, or when a day gets too long. You stay in charge of the final call.

Suggestions based on team choices, skills and availability
Repeat a shift across days, or copy a whole team's day
Publish a day when it's ready, not one shift at a time

Messages

When a shift moves, the 14 people on it find out.

Write to everyone, one team, one shift or a tag. Messages land in the volunteer's inbox in the app, with push and email if you want them. Change five shifts in a row and each volunteer gets one notification, not five.

Automatic reminders before each shift
Schedule a message for later, written in each of your languages
A daily email with the shifts you still need to fill

Check-in

See who showed up while the shift is still running.

Every volunteer has a QR badge in the app that opens without signal. Scan it at the check-in desk or from a team lead's phone, and see who's checked in, late or missing in real time.

Check in from a laptop at the desk or from a phone
Late arrivals and no-shows flagged automatically
Hours worked add up on their own

The details.

What organizers usually ask before signing up.

Applications: Share your form as a link and a QR code. Last edition's team can be re-invited in one action, with their answers filled in.
Teams: Each team has a briefing, leads, a color, required skills and a meeting point pinned on your festival map.
Shifts: Plan each day and publish it. Volunteers confirm in the app, and open shifts can be claimed with your approval or automatically.
Profiles: Languages, skills, t-shirt size, dietary needs and an emergency contact, filled in once and reused at every festival on FEST.
In the app: Accepted volunteers get a crew view with their next shift, their team lead's contact and your messages.
On site: Scan badges at the desk and see who's missing in real time. Badges open without signal.
Reports: Recruitment funnel, fill rate by day and team, late and no-show rates, and hours planned against hours worked.
Exports: CSV of applications with their answers, volunteers, shifts, assignments and attendance.

Pricing

Volunteers is $2,000 a year, on top of FEST App or FEST Web.

Billed yearly with the rest of your plan. No setup fees.

Volunteers

$167USD / month

$2,000 billed yearly

+ $2 per accepted volunteer

Get started Build your plan

Included

Application form in every language of your edition
Bulk review with automatic emails
Shift planning with conflict checks and suggestions
Messages by inbox, push and email
QR badges and a check-in desk
Reports and CSV exports

FAQ

Everything you need to know.

Didn't find your answer? Ask our team.

Volunteers

Volunteers is a module on top of FEST App or FEST Web, billed yearly, plus a small amount per accepted volunteer. You pay for the people you accept, not for every application. The pricing page shows the exact price in your currency.

A form collects applications. Then someone copies them into a spreadsheet, builds shifts by hand and posts updates in a group chat that half the team has muted. In FEST, applications, shifts, messages and check-in live in one place. Move a shift and the people on it get one notification with the new time.

They apply, see their shifts and get your messages in the FEST app on iOS and Android. It's the same app your festival-goers use, so plenty of them already have it. You get a link and a QR code to share on your website, social posts and posters.

Yes. One action re-invites everyone you accepted last edition, with their previous answers filled in. You can also import an existing list from a spreadsheet.

If you want them to. Publish open shifts and volunteers sign up from the app, with your approval or automatically.

Yes. Each volunteer's badge is saved on their phone, so it opens even at a gate in the middle of a field.

Volunteers own their profile and can reuse it at other festivals on FEST. Your team sees it while they volunteer with you. If someone deletes their FEST account, their data goes with it.