Question 1

When is SXM Festival 2024?

Accepted Answer

SXM Festival 2024 takes place from March 11 to March 18, 2024 in Marigot.

Question 2

Where is SXM Festival 2024 held?

Accepted Answer

SXM Festival 2024 is held at Marigot 97150, St Martin.

Question 3

Who is playing at SXM Festival 2024?

Accepted Answer

The SXM Festival 2024 lineup features 100 artists, including Eli & Fur, Adam Ten, Monkey Safari, Enamour, Oxia. The full lineup with set times and the day-by-day schedule is available on this page.

Question 4

How do I get tickets for SXM Festival 2024?

Accepted Answer

Official tickets for SXM Festival 2024 are available from the festival's ticketing page.

Question 5

How do payment plans work?

Accepted Answer

When selecting your tickets or villas, you can pay fully or select the payment plan and pay in the 2 instalment payments.

The new SXM Festival Payment Plans system will allow you to spread your payments out over the course of a 2-month period. You'll pay a deposit when you first check-out that is equal to 1/2 of your total cart balance.

Payment plan for tickets is divided in 2.

Your account will then automatically be charged at the same time of the month over the next month without any further action required.

If a payment attempt fails for whatever reason (e.g. card has expired, is no longer valid, insufficient funds or card is declined by the bank), then we will give you notice of the failed payment attempt advising you that we will try to take payment again in 7 days, giving you the opportunity to correct the situation;

If the payment attempt fails again, we will send you a second failed payment notice and again wait to charge you for another 7 days;

If the payment attempt fails for a third time, we may at our discretion cancel the booking by giving you written notice.

Please note, upon cancellation of the booking due to your failure to keep up with the Payment Plan, your order will be cancelled, and you will lose your deposit as well as any previous instalments that you have paid.

Update the payment details for your payment plan at MY BOOKINGS and follow the link CHANGE CARD on the booking.

Question 6

I've purchased tickets for my group, do you need their contact details?

Accepted Answer

Yes! If you have purchased multiple tickets for your group, it is important you update their booking details with the exact name on their ID as well as their email and other details BEFORE you go to Will Call and collect your wristband at the festival. You can do so at MY BOOKINGS with CHECK IN.

Question 7

Add-On Satellite Parties

Accepted Answer

Satellite Party tickets will be available for purchase approximately a month before the Festival. These parties have limited capacity and are expected to sell out fast. Secure a Premium Pass for priority access to the Satellite Party Pre-Sale.

Question 8

Are tickets expected to sell out?

Accepted Answer

Yes. SXM Festival has almost sold out the past two years in a row. We recommend you make plans soon!

Sign up to the Waitlist for priority access to limited tickets during the 24 Hour Pre-Sale. PLUS, surprise sales & unpublished deals. You are also automatically entered for a chance to win an Ultimate SXM Festival Package including hotel stay and $1000 bar credit!

GET ON THE WAITLIST

Question 9

Can I upgrade my pass to Premium?

Accepted Answer

As Premium tickets are limited and sell out quickly, we most likely won’t be offering any upgrade options. We recommend purchasing Premium as soon as possible to avoid disappointment.

When deciding between the Epic Experience or Premium Experience tickets, keep in mind, the only way to access the VIlla Party will be with a Premium Experience ticket.

Question 10

Can I transfer my ticket to someone else?

Accepted Answer

Should you not be able to make the festival, you are allowed ONE ticket account transfer. Please note we do not transfer funds (that is up to the attendee). We transfer the account only. For more info please see How to Transfer Your Ticket To Someone Else.

If you have purchased a ticket during the Secret Sale, Super Early Bird Sale or Early Bird Sale and cannot make it to the festival, you will be able to transfer your ticket to the 2025 edition.

Question 11

What pass types are there?

Accepted Answer

Full Week Passes will be available at every ticket window. A limited amount of 3 day access Tickets will be available. Keep in mind tickets for the full 7-Day Experience tickets are always the best value. Sign up for the Waitlist to access the Pre-Sale.

Please take note, to access the Villa Party you must purchase a Premium ticket.

Join the Waitlist for the next Pre-Sale

Question 12

How can I avoid ticket fraud?

Accepted Answer

Unfortunately, ticket fraud is a common occurrence and predatory scammers are getting savvier to separate you from your hard-earned funds. The best way to ensure that your tickets are legitimate is to purchase them directly from the SXM Festival website through our ticketing partner Easol.

SXM Festival does not sell tickets on any other platform and we cannot honour fraudulent tickets nor provide you with a refund in the event that you are scammed.

Please note that ticket purchasers will not receive a pdf ticket with scannable barcode until the week before the event. If someone is trying to sell you a pdf ticket prior to then, it is fraudulent.

Question 13

When will I receive my official ticket?

Accepted Answer

One week before the Festival, you will receive an email from Easol with your UNIQUE BARCODE. This email is very important. You will need this barcode when you arrive at Will Call to receive your festival wristband. Make sure you have this email on your phone as well as a screenshot in your photos and printed with the barcode and your name clearly visible.

Question 14

What happens if I miss a payment on my payment plan?

Accepted Answer

If you miss a payment, the Easol support team will contact you by email. You will have 7 days to make the missing payments.

If a payment attempt fails for whatever reason (e.g. card has expired, is no longer valid, insufficient funds or card is declined by the bank), then we will give you notice of the failed payment attempt advising you that we will try to take payment again in 7 days, giving you the opportunity to correct the situation;

If the payment attempt fails again, we will send you a second failed payment notice and again wait to charge you for another 7 days;

If the payment attempt fails for a third time, we may at our discretion cancel the booking by giving you written notice.

Please note, upon cancellation of the booking due to your failure to keep up with the Payment Plan, your order will be cancelled, and you will lose your deposit as well as any previous instalments that you have paid.

If you need any assistance regarding this matter, please email support@easol.com

Update the payment details for your payment plan at MY BOOKINGS and follow the link CHANGE CARD on the booking.

Question 15

Will I receive a confirmation email for my purchase?

Accepted Answer

Yes, you will receive a confirmation email from SXM FESTIVAL ticketing partner Easol as soon as you book your tickets.  If you did not receive an email, log into your account at SXMFestival.com/bookings to verify that the correct email address is associated with your account. If you are still having issues, please reach out to info@sxmfestival.com and their support team will help you verify your purchase.

Question 16

Can I leave the festival site and come back later?

Accepted Answer

Yes, re-entries will be allowed.

Question 17

Will I be searched?

Accepted Answer

Appropriate, discreet searches may be undertaken to ensure guests’ safety and enjoyment.

Question 18

Lost & Found

Accepted Answer

Located at the main Happy Bay entrance at admission. Following the festival, lost and found are situated at the reception of Hommage Hotel & Residences. Email info@sxmfestival.com if you lost anything.

Question 19

Emergency Contacts

Accepted Answer

Both French and Dutch sides have hospitals.

We recommend purchasing travel insurance.

Saint Martin (French side)

Louis Constant Fleming Hospital: 0590 52 25 52

S.A.M.U. (medical emergencies): 15

Police: 17

Fire: 18

Sint Maarten (Dutch side)

General emergency: 911

Doctors on call: (1-721) 5111

Hospital: 543 1111

Ambulance: 912 or 542 2111 or 520 6262

Question 20

What’s the minimum age to attend SXM Festival?

Accepted Answer

SXM Festival is an 18+ event only. Please bring valid, government approved when exchanging your barcode for your wristband. For questions on the admission process please see the admission section of the app.

Question 21

What if it rains?

Accepted Answer

Rain or shine, the show must go on! Please check the weather before coming to the site and dress accordingly! Poor weather conditions may force us to temporarily interrupt the events.

We invite you to stay connected to our social media platforms for the latest information.

Question 22

Are the Names on the Tickets Important?

Accepted Answer

The photo ID name must match the attendee name on each ticket. If you have a ticket that is not in your name, please go to MY BOOKINGS and CLICK CHECK IN to update it now with the correct full name. If you change guests, please update the name and email. It is important you do this right away for all guests you have purchased tickets for. Your guests will not be able to do this themselves, it must be done by you through your account.

Question 23

What do I need to Get My Wristband?

Accepted Answer

Proper identification and an official barcode ticket are required to redeem your ticket for a wristband to the festival.

Acceptable forms of identification include a State Issued Driver’s License, a government issued Non-Driver ID Card, Military ID, or Passport. A photo of any of the above will also be accepted

Exchange your mobile and paper tickets for your SXM Festival wristbands at the Will Call.
The name on your photo ID must match the name on your ticket.
If the name on your ticket does not match your ID please go to MY BOOKINGS and CLICK CHECK IN to update it now with the correct full name.
SXM Festival staff are required to secure all wristbands to (you guessed it!) wrists. Under no circumstances will attendees be given loose wristbands.

Pro Tip: Download the ticket and barcode to your phone for easy retrieval in areas where cellular coverage is limited or unavailable. You can also screenshot your ticket and save in your photos.

Question 24

Where is the Will Call (Get my wristband) schedule?

Accepted Answer

This schedule will be released a week before the festival start date on the SXM FESTIVAL APP.You can come at any of these venues to pick up your wristband:

Monday 11th
BOHO 11.30 am until 00.00 pm

Tuesday 12th
RAINBOW 11.30 am until 7.00 pm and MOONBAR from 8.30 pm until 1.00 am

Wednesday 13h
BAMBOO 11.30 until 18.00

From Wednesday 13th to Sunday 17th
HAPPY BAY from 6.00 pm until 4.00 am

EXTRA DAY TICKETS AVAILABLE
EACH DAY ONLINE UNTIL 5PM THEN AT THE DOOR

Question 25

Prohibited Items

Accepted Answer

Weapons of ANY kind

Fireworks/explosives

Illegal substances

Large coolers

Bicyles

Pets

Glass containers

Laser pointers

Drones/remote control aircrafts

Items attached to a stick (flags, totems, umbrellas, selfie sticks)

Professional camera equipment (detachable lenses, tripods)

Audio/video recording equipment

Question 26

What If an artist cancels their performance?

Accepted Answer

All Festival performers, including headliners, are subject to change or cancellation at any time without notice. No refunds will be issued if a festival performer is changed or canceled.

Question 27

How does parking at the venue work?

Accepted Answer

We provide two different options for those arriving by car, Single-Entry Parking or In/Out Parking. Your vehicle pass must be placed inside your vehicle on the windshield in the designated spot for the duration of your time on site.

The parking area will be a short walking distance from the venue and there will not be a shuttle. Please prepare for this when deciding how much stuff to bring with you to the festival.

SXM Festival is not responsible for belongings left inside your vehicle, and we highly encourage you to leave valuables at home.

DO NOT leave your vehicle parked on the roadside or anywhere outside the parking area.

Question 28

Will I be able to use my phone and go online?

Accepted Answer

Broadband and wifi are available in many places around the island, especially at hotels and marinas. It can be a little unreliable at times but generally functional. There is cell phone coverage across most of the island and 3G but again the 3G can be patchy at times. Most North American cell phones work in Saint Martin. International country codes are +590 for Saint Martin and +1-721 for Sint Maarten.

Question 29

Do I need any vaccinations?

Accepted Answer

No special vaccinations required but the authorities of St Martin might make special provisions in the meantime so please stay tuned.

Question 30

What if I get sick or need emergency help?

Accepted Answer

Both French and Dutch sides have hospitals.

We recommend purchasing travel insurance.

Saint Martin (French side)

Louis Constant Fleming Hospital: 0590 52 25 52

S.A.M.U. (medical emergencies): 15

Police: 17

Fire: 18

Sint Maarten (Dutch side)

General emergency: 911

Doctors on call: (1-721)5111

Hospital: 543 1111

Ambulance: 912 or 542 2111 or 520 6262

Fire: 120 or 542 6001

Police: 111 or 542 2112

Water police: 542 2277

Question 31

Download the Official SXM Festival APP

Accepted Answer

The SXM Festival app is your gateway to everything at the festival at your fingertips. From contests and give-aways to the latest news, tips and updates, discover the many all-star acts on the lineup, listen to exclusive mixes, and map out the weekend by creating and sharing preferred schedules. Keep your app updated as we release new versions leading up to the festival with more features.

Question 32

Do I need a visa to visit Saint Martin?

Accepted Answer

A VISA to enter Saint Martin is not required for most countries, including Europe and North America. Please double check online regarding your country of citizenship before traveling A VISA to enter Saint Martin is not required for most countries, including Europe and North America. Please double check online regarding your country of citizenship before traveling.

Question 33

When should I plan to arrive on the island?

Accepted Answer

SXM Festival officially starts on Monday, March 11, 2024.

All ticket holders are welcome to arrive as early as they wish in order to check into accommodations and spend the first days exploring.

Question 34

What is the power supply?

Accepted Answer

If you are coming from US or Canada and that you are staying on the French side, please make sure that you bring an adaptor.

French side : 220V / 60Hz. European outlets

Dutch side : 110V / 60 Hz. American outlets.

Question 35

Medical Insurance

Accepted Answer

We recommend all guests purchase medical coverage for your trip, including your days of travel. It helps to have a copy of your insurance policy and the phone number for your provider stored on your phone as well.

Question 36

Book Your Flight

Accepted Answer

Find the optimal flight into Saint Martin | Sint Maarten by visiting the Princess Juliana Airport Website. Avoid limited seat selections on planes or unwanted layovers by choosing direct flights as early and as often as possible.

Monitoring flights early: Begin checking for flights in advance to secure the smoothest & fastest route.
Set up price alerts: take advantage of the price alert feature on flight booking websites and get notifications when there are significant price changes.
Consider booking on a Tuesday or Wednesday: historically, Tuesday and Wednesday have been known to offer slightly better fares.

Question 37

Villa Collection

Accepted Answer

Select your favorite Villa and get ready for a week of pure Caribbean dream.

Your journey starts with a private chauffeur airport transfer taking you directly to your stunning villa, where every detail has been carefully planned for your comfort and ease.

Receive a welcome gift while our concierge checks you in for the festival.

Access the Ultra VIP parking area at Happy Bay for closest proximity to the main entrance.

Take advantage of first choice Table Service booking for the best stage view.

Book a styling session with official Festival Fashion Designers directly in your villa.

Access full Concierge service from the moment you book your villa to help you plan your most epic experience.

Take a visit Backstage with your VIP Host.

Question 38

Where to Stay

Accepted Answer

Book your accommodations as early as possible to access the best properties and deals. You can’t go wrong with any area, each is beautiful in its own unique way. If you are looking for an area close to the action, see our suggestions below.

CLOSE TO THE MAIN SITE
Stay close to Happy Bay for easy access to the main festival site. Surrounding areas: Grand Case, Saint Louis, La Savanne, Anse Marcel.

CLOSE TO THE VILLA PARTY
If you’re coming with your crew, choosing a villa can be a very good option. Book a villa in Terres-Basses. Discover the Villa Collection.

ON THE DUTCH SIDE
Looking for night clubs, casinos and restaurants? Stay in Maho and you are walking distance to all, including a few of the Main Events. Port Cupecoy, Simpson Bay, Pelican Key and Great Bay are great areas too.

CENTRAL TO ALL AREAS
Marigot and Nettle Bay are located in the middle of the island offers a short ride to all festival venues and other beautiful areas to discover. Book at Hommage Hotel, SXM Festival’s flagship hotel for DJ sightings.

Question 39

Driving Around the Island

Accepted Answer

Both cozy and full of comforts, Saint Martin | Sint Maarten is only thirty-seven square miles. As a result, it only takes about 90 minutes to circumnavigate the island. Getting around is easy via  Route Nationale 7, a local highway skirting the island’s coastline.  Rural inlaid roads connect developed regions to each other. Light congestion is frequent in some areas, but roadway delays are generally in the rearview before they become a bother.

Pro Tip: Roads around Sandy Ground and Simpson Bay Bridges have been known to stall traffic at certain times of the day when boats cross. Ask for the schedule when you arrive and leave before or after they cross.

Question 40

Taxis and Ubers

Accepted Answer

There are no Uber services on the island nor any other rideshare options. You'll have to take a taxi, book a car rental or use public transport.

Local Taxi Phone number : +590690888809

Question 41

Renting a Car

Accepted Answer

Renting a car can definitely enhance your trip, letting you access all corners of the island at your own pace.

Please take note:

Must be 21 Years of Age 
Register all extra drivers 
No phones - hands free only 
Legal Limit: 50mg Blood/Alcohol

Question 42

Can I leave my car in the parking area at Happy Bay overnight?

Accepted Answer

Absolutely, for your safety, please don't drink & drive. Feel free to grab a cab and come the following day to pick up your vehicle.

Question 43

Languages

Accepted Answer

You’ll find everyone speaks English on the island, but Dutch is the official language of Sint Maarten and French the official language of Saint Martin.

On Sint Maarten, Spanish, Papiamentu, Italian, Hindi, Chinese and other languages are commonly heard.

Question 44

Can I drink the tap water?

Accepted Answer

We recommend drinking bottled water.

Question 45

Are there mosquitos?

Accepted Answer

In the dry season – when SXM Festival happens – there are fewer insects and mosquitos. We still advise attendees to bring insect repellent.

Question 46

What is the official currency?

Accepted Answer

The French side officially uses the EURO and Dutch the Netherlands Antillean Florin. The US dollar can be spent on either sides of the island and the EURO is widely accepted on both also. Credit cards are accepted at most major outlets but it is always best to check before sitting down for dinner. The island is frequented by tourists and all merchants are well versed in calculating the exchange. All SXM Festival charging stations accept both USD and Euro currencies at the current daily exchange rate. For details on how the wristbands work please see the admission section of our FAQ.

Question 47

Shopping

Accepted Answer

You may have already heard about the island’s well-earned reputation as a shopper's paradise. From local arts and crafts to fine foods, and rare jewelry, Saint Martin | Sint Maarten has it all. Many designer brands are commonly discounted to around 40% less than US retail prices. Assortments of duty free liquor, tobacco, leather goods, and more add to the bevy of delights the island has to offer.

There are mainly two shopping areas on the island.

In chic Marigot and classy Philipsburg on the French and Dutch side respectively.

At the latter, peruse Front Street for over a mile of shopping, mainly jewelry stores. This area includes more than high fashion outlets and name-brands like Tiffany and Tommy Hilfiger, tax-free tobaccos, and exotic rums. At the Sint Rose Mall you’ll find swanky top-shelf brands like Cartier, Lalique, and Faconnable. In Philipsburg there is also an array or attractive gift stores and art galleries on Old Street. Just a short walk away, Back Street is home to a colorful local market, several souvenir shoppes, and a spree of discounted designer clothing.

In Marigot on the other hand, you’ll find a splendid assortment of old Créole houses, bistros, bars, cafés, restaurants, perfume shops, fashion and three stories of designer boutiques at Le West Indies Mall.

Question 48

Is Saint Martin safe?

Accepted Answer

The car number plates say it: “The Friendly Island”. Saint Martin is a small island with a low crime rate and a friendly, happy population. There are French and Dutch police on each respective side of the island. That said, like anywhere in the world, it is wise to take sensible precautions such as: not flashing money or jewelry around, not leaving valuables in cars, not going to secluded places at night or trespassing on private property, not being rude or disrespectful to the locals. Just the regular rules you would follow on any vacation or in any big city. Be sensible and you’ll have an amazing time on this Friendly Island.

SXM Festival 2024

Lineup & schedule

Monday

The Edge

Kidzman

Phil Conti

Dj Leo

Evry Gibelin

Terry Tilldawn B2B DeRic Frey

DeRic Frey

D'Urbano

Moodshine

Enamour

Tuesday

Migosy

John Andres & Sebastien Roche

Augusto Yepes

Harry Romero

Doc Martin

Feather Hed

Nicolas Masseyeff

Oxia

Wednesday

Andre Simar

Piste Noire feat Wako Drums

Ella Romand

Adassiya

Gone Deville

Jameson

Nicolas Masseyeff

John Dill

Anja Schneider

Malandra Jr.

Adam Ten

Facundo Mohrr

Konstantin Sibold

Elif

Sinca

Thursday

Eli & Fur

Dosem

Anyasa

Ella Romand

Facundo Mohrr

Ben Rau

Kered

Cali Lanauze

Sinca

Monkey Safari

Roy Rosenfeld

Manda Moor

Loco Dice

Friday

Nomis

Lilya Mandre

Dj Pat B2b Andy Scorda

&Friends

Kate Simko

Francis Mercier

Doc Martin B2B Julian Prince

Ilario Alicante

Farrah Sabado

Marcia Carr

Sohmi

Chklte

Doc Martin

Magit Cacoon

Dana Ruh

Hiroko Yamamura

Saturday

Farrah Sabado

Calum

Muffs & Mykola

Marcia Carr

AJ Christou

Ajay Raw & Jayson Miro

Fleur Shore

Kevin Saunderson

Ivan De La Ganesherie

Owlish

Artists - Schedule not announced yet
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